TERMS OF USE

The below terms and conditions apply to this site www.stjamesupply.co

This website is owned by MOMENT DESIGN PTY LTD trading as St James Supply Co and referred to as “St James Supply”, "St James Supply Co", "we", "us" and "our".

If you require any clarification of these terms and conditions, or if you have a question about any of our customer service policies please email us at hello@stjamessupply.co

By using, browsing or accessing this website you acknowledge and agree to be bound by these terms and conditions. MOMENT DESIGN PTY LTD (ABN: 39 632 360 466) reserves the right to amend or update the terms and conditions at any time without providing any prior notice to you.

CURRENCY AND PAYMENT

All prices shown on the St James Supply online store are in Australian dollars (AUD). All payments are billed in AUD. Currency conversions are set by your bank and any charges further to this will be made by your bank.

All prices are inclusive of GST for Australian customers. Prices for all International orders are GST exclusive; however all International orders include a 10% service and handling fee. This fee exists to cover higher costs associated with offshore orders.

St James Supply Co offers the following payments options: Pay Pal, Stripe, Visa, Visa Debit, MasterCard, MasterCard Debit, American Express. The charges for any transactions made on this site are only debited from your card once the Checkout process is complete. 

PRIVACY AND SECURITY

At St James Supply Co we recognise that the privacy of all personal information is important to individuals. All personal information collected to process and fulfil your order is to be minimal, private, safe and most importantly in the control of the individual. We do not share any credit card information with any third parties, other than for the purpose of processing payments for the product you have ordered. We will only ask for and use relevant personal information necessary to conduct our business.

St James Supply Co is confident that when purchasing your items through our online store all information is secure. St James Supply Co takes your online security very seriously and our website helps to keep your details private and secure through the following methods:

At no point does St James Supply store your credit card details. As soon as your order is placed your credit card details are encrypted and sent to the payment gateway where they are then verified by the issuing bank. Once your order is finalised the payment gateway will return your credit card number with several digits removed (this is otherwise known as PAN).

St James Supply Co uses Secure Sockets Layer (128 bit SSL) encryption technology to protect our customers' online transactions. 128 bit SSL encrypts your personal information, including your credit card number, before transmitting it over the internet.

SITE ANALYTICS

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

When you buy something on this website, or if you create a customer account on this website, we collect personal information from you to fulfill the order and to improve our checkout experience and customer service. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

COOKIES

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

MARKETING

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

ORDER AND ACCOUNT DETAILS

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

SECURITY

This domain is protected with an SSL certificate, ensuring our customers can access a constant, secure connection on every page. SSL prevents hackers from impersonating our site or stealing information that customers submit, like an email address or a credit card number.

FONTS

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

Contact

Questions about the Terms of Service should be sent to us at hello@stjamessupply.co